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Terms of Use

Last updated: October 7, 2025

1. Definitions

"Service" means the QR First platform; "User" means you; "Account" means your registered user account;"Content" means data you upload or create; "Query OÜ" means us, an Estonian company.

2. Acceptance of Terms

By using QR First, you agree to these Terms. If you don't agree, don't use our Service.

3. Service and Modifications

QR First is a QR code management platform for generating, managing, and sharing QR codes and lists.

We may modify, suspend, or discontinue any part of the Service at any time without liability. We may offer beta features that are provided "as-is" and may contain bugs, change, or be discontinued without notice.

4. User Accounts

To use certain features, you must register an account. You agree to provide accurate information, keep your credentials secure, and are responsible for all account activity.

5. Service Plans

Free accounts have access to basic features. Paid accounts provide advanced features. Users may be invited to access paid features through list sharing.

6. Third-Party Services and Compliance

The Service may link to third-party websites or services. We're not responsible for third-party content or practices. You must comply with all applicable laws, including export control laws. Any feedback you provide may be used freely by us.

7. Acceptable Use

You may not use the Service to:

  • Create QR codes linking to illegal, harmful, or malicious content
  • Violate any laws or regulations
  • Infringe intellectual property rights
  • Distribute spam, malware, or phishing content
  • Attempt unauthorized access to our systems
  • Interfere with the Service's proper functioning

8. Intellectual Property

You own your content but grant us a limited license to store and process it. We own the Service and grant you a limited, revocable license to use it. You may not reverse engineer, copy, resell, or create competing services.

9. Data and Availability

We aim for reliable service but don't guarantee 100% uptime. We recommend maintaining your own backups. Upon account termination, we retain your data for 30 days, then permanently delete it. You're responsible for exporting any data you want to keep.

10. Privacy and Data Protection

Please review our Privacy Policy for how we handle your information. EU business users can request a Data Processing Agreement at info@qrfirst.com.

11. Disclaimers, Limitation of Liability, and Indemnification

11.1 Disclaimers

The Service is provided "as is" without warranties. We're not responsible for QR code content, third-party services, or damages from service interruptions, including but not limited to data loss, compatibility issues, or consequences of sharing content.

11.2 Limitation of Liability

We're not liable for indirect, consequential, or punitive damages. Our total liability is limited to the amount you paid us in the past 12 months, or €100 if no payments were made, whichever is greater.

11.3 Indemnification

You agree to cover us if your use of the Service causes third-party claims, including but not limited to claims from your content, IP violations, or legal violations. This obligation survives account termination.

12. Billing and Termination

12.1 Payment Terms

All payments are final and non-refundable. Limited exceptions: technical issues preventing access for 7+ days, billing errors, or cancellation within 48 hours (first-time subscribers only).

12.2 Termination

We may suspend or terminate your account for non-payment, Terms violations, or any other reason. We can modify pricing with at least 30 days' notice.

13. Governing Law

These Terms are governed by Estonian law. Any disputes shall be resolved exclusively in the courts of Estonia.

14. Changes to Terms

We may update these Terms at any time. Continued use after changes means you accept the new Terms.

15. General Terms

If any provision is invalid, the rest remain valid. These Terms constitute the entire agreement. No waiver of terms. We may assign these Terms; you may not without our consent. Nothing creates a partnership between us. Performance failures due to events beyond our control (including but not limited to natural disasters, war, or strikes) excuse our obligations.

The following survive termination: Intellectual Property (8), Disclaimers and Limitation of Liability (11), Billing and Termination (12), Governing Law (13), and General Terms (15).

16. Contact Information

Questions? Contact us at info@qrfirst.com (Query OÜ, Estonia).

Summary: Use QR First responsibly and follow applicable laws. We provide the service "as is" with limited liability. Payments are non-refundable. You're responsible for your content and covering us if it causes problems.